Internet shopping has many advantages. One of the disadvantages, however, is that you won't see your purchase until it has been delivered. Perhaps you had different expectations of the product or there is another reason to return the product. In that case you can return your purchase: contact our Customer Service within seven workdays after date of delivery of the product, and indicate that you wish to return or exchange the purchase. Please keep your order number and your email ôOrder confirmationö at hand when you call our Customer Service, so we can help you in an efficient manner.

When returning the product make sure that the product is complete, unused and in the original packaging (including a mint manual). We will run a technical test to make sure the product is unused. When the product passes the test the purchase price (without transport cost) will be deposited into your account within 30 days at the most.
Perhaps you had different expectations of the product or there is another reason to return the product. In that case you can return your purchase: contact our Customer Service within seven workdays after date of delivery of the product, and indicate that you wish to return or exchange the purchase. Please keep your order number and your email ôOrder confirmationö at hand when you call our Customer Service, so we can help you in efficient manner.

Youw8 has a warranty period of two years after the purchase date. Does your product not function properly and is it still within the warranty period, you should contact our Customer Service. To make sure we can service you to the best of our ability, we kindly request you to keep your order number and your 'order confirmation' e-mail at hand when you call us. We will examine your product's problem and work out a fitting solution for you.